Effective Date: January 01, 2023
1. Information We Collect
1.1 Personal Information
We may collect personal information from you when you voluntarily provide it to us, such as when you:
- Sign up for an account on our platform.
- Make a purchase or request a quote for our services.
- Contact our customer support team or submit inquiries through our website.
- Participate in surveys, contests, or promotions.
The types of personal information we may collect include, but are not limited to:
- Your name
- Contact information (email address, phone number, postal address)
- Billing information (credit card details, billing address)
- User-generated content (reviews, feedback, comments)
- Technical information (IP address, browser type, device information)
1.2 Non-Personal Information
We may also collect non-personal information, which does not directly identify you. This information may include:
- Aggregate data about website usage, traffic patterns, and user demographics.
- Information collected through cookies and similar technologies.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and improve our services.
- To process transactions and fulfill your requests.
- To communicate with you, including responding to your inquiries and providing customer support.
- To personalize your experience and tailor content and offers to your preferences.
- To analyze and monitor the usage of our website and services.
- To detect and prevent fraud and unauthorized access.
- To comply with legal obligations and enforce our terms and policies.
3. Sharing Your Information
We may share your personal information with:
- Service providers and partners who assist us in delivering our services.
- Legal authorities and law enforcement agencies when required by law or to protect our rights and the safety of others.
- Affiliates or successors in the event of a merger, acquisition, or other corporate transaction.
We do not sell your personal information to third parties.
4. Your Choices and Rights
You have the right to:
- Access and review your personal information held by us.
- Correct inaccuracies in your personal information.
- Delete your personal information, subject to legal and contractual obligations.
- Opt out of marketing communications.
- Object to the processing of your personal information under certain circumstances.
To exercise these rights, please contact us using the contact information provided below.
We implement reasonable security measures to protect your personal information. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.
7. Contact Us
1980 Post Oak Dr. #100
Houston, TX 77056
Phone: (800) 220-7013
Thank you for choosing Backup Tech. We are dedicated to protecting your privacy and providing you with the best possible service.
Last Updated: September 22, 2023